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Nov 20, 2008 5:23 pm US/Pacific
Golden One Credit Unions: No More Hats Worn Inside
SACRAMENTO (CBS13) ―
All Golden One Banks in our area are enforcing a new dress code: no hats. CBS13 went to one of the branches to find out why they're forcing customers to take off their hats when they set foot inside the bank.
"Typically, they [robbers] have a hood pulled up, they have sunglasses on or they have a hat with a visor pulled down," says Teresa Halleck, President and CEO of Golden One Credit Union.
Robbers rarely leave home without their disguises, which also help the FBI come up with those creative nicknames. Remember the Straw Hat Bandit? And who could forget the pony-tail bandit?
"You do kinda feel alarmed when someone has a hood on their head and cap over their face and things of that nature," says Veronica Crenshaw, a Golden One customer.
That's why all 77 branches of Golden One Credit Union will kindly ask anyone who walks in to take-off hats and sunglasses.
"In the beginning I was upset; 'what's going on?' Now it's routine," says Ryan Martinez, a customer.
Golden One President Teresa Halleck says some customers complain, but the majority appreciate security measures that will allow surveillance cameras to capture clear pictures of facial features.
"Take it off. I have no problem with it, I haven't done anything wrong," explains one customer.
The dress policy, posted right on the door, may also cause a potential thief to think twice.
"There was somebody robbing banks in the San Francisco area, with that type of approach, and they did not come into our branch," said Halleck. "So, we believe it may have helped us avoid that particular situation."
(© MMIX, CBS Broadcasting Inc. All Rights Reserved.)
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