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Call Kurtis: Cases Closed

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Aug 15, 2008 5:16 pm US/Pacific

Call Kurtis: Cases Closed

Reporting
Kurtis Ming
SACRAMENTO (CBS13) ― Our Call Kurtis team gets hundreds of e-mails and phone calls everyday. Kurtis Ming shows us with a few of the recent ones they've been working on.

From a tanning salon to the mystery over lost certificate of deposits worth $20,000 let's see if we can get to the bottom of these cases.

We'll start with the case of the tanning salon contract. Toni Previte says Planet Beach Tanning salon in Sacramento allowed her 17-year-old daughter to sign a contract with them. But Toni wanted it cancelled because her daughter was underage. The salon wanted $50 to cancel.  We left a voicemail for Planet Beach's owner and got the contract was cancelled and the fees waived. Case closed.

Next to the case of the missing paycheck. Lynell Walker of  Sacramento waited two months for her paycheck from the Mission Oaks Park District. She really needed that money and called us.

"I could hear kids in the background, her husband being unemployed, I got on it right away," says Gaithel, Call Kurtis Volunteer.

Gaithel took the case. He called the Department of Labor and Labor Enforcement. Five days later he got another call.

"Miss Walker called and said that she got a paycheck plus the penalties," says Gaithel.

$185 plus another $120. Case closed.

Now the case of the missing cell headset. Doug Maxwell of Sacramento ordered a headset through freeheadset.org, paying $3.95 for shipping and handling. A month later, the headset never arrived. We called the company and they explained they're behind because the new state law overloaded them with orders. A week after our call, Doug got his headset. Case closed.

And finally, the case of the certificates of deposits. Judi Carlson of Elk Grove found the CDs, each worth $10,000. They belonged to her aunt, who died three years ago and Judi is her sole heir. She called Wells Fargo back in February.

"I haven't heard a thing from them directly. I haven't heard from anybody at all," says Judi.

We contacted the bank. They told us Judi's aunt cashed them out back in August of 1999. Mystery solved, closing four more cases.
We're getting results and solving your problems. And we're always looking for new volunteers. If you're interested, just go to our website and fill out the volunteer application on the Call Kurtis page.

(© MMIX, CBS Broadcasting Inc. All Rights Reserved.)

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